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Mavcom is the right channel for complaints, Loke tells unhappy fliers

Mavcom is the right channel for complaints, Loke tells unhappy fliers


but most of the customers complained that after delay the refunds that Airlines such as main Asia you know the customers don’t seem to get their refunds in a proper way either they’re giving point or they are I think for delay I’m not sure whether.

Reform is part of the condition we if the passengers are not happy of course they can launch a complaint with mathcon we have a system in place we have an authority in charge of this so math Corp is the right Channel and platform for them to make much a complaint so the business office is not a completely wrong I cannot handling I cannot handle.

Every single complaint so if there’s any specific complaint of course they can launch it to Africa